Luna Privacy Policy

Privacy Policy

Last updated: March 9, 2026
Applies to: Luna iOS App
Contact: luna.app.team@gmail.com

This Privacy Policy explains what information Luna may collect and process when you use the app, how that information is used, and when it may be shared with service providers that support core app features.

Definitions

Company (“we”, “us”, “our”) refers to Luna.

Service refers to the Luna iOS application and related public pages.

Personal Data means information that relates to an identified or identifiable individual.

Usage Data means technical and interaction data generated when you use the Service.

Service Provider means a third party that processes information on our behalf to support app functionality.

Information we collect

App usage and preferences
  • Playback settings, timer settings, and app preferences stored on your device.
  • Information needed to restore your last session and improve continuity across launches.
  • Basic interaction data related to app features you use.
Technical information
  • Device type, operating system version, app version, language, and similar diagnostic details.
  • Crash logs, performance data, and error reports if enabled through Apple or integrated tools.
Purchases and subscription status
  • Information required to verify in-app purchases and premium access.
  • Transaction-related status information provided by Apple or subscription infrastructure providers.
Support communications
  • Information you choose to include when contacting support, such as your email address and message contents.
Luna is designed as a relaxation and sleep audio app. It is not intended to collect sensitive health information unless you choose to send such information through support communications.

How we use information

  • To provide audio playback, timers, preferences, and session continuity.
  • To maintain app functionality, stability, and security.
  • To verify premium access, subscriptions, and purchase entitlements.
  • To respond to support requests and troubleshoot issues.
  • To analyze reliability and improve the user experience.

Sharing & service providers

We may share limited information with service providers only when necessary to operate, maintain, and improve Luna. These providers may include hosting, analytics, crash reporting, subscription management, and customer support tools.

We may also disclose information when required by law, to protect our rights, or to respond to valid legal requests.

Purchases & subscriptions

If Luna offers premium features, purchases are typically processed through Apple’s in-app purchase system. Subscription status and entitlement verification may also involve a subscription infrastructure provider used to unlock premium functionality.

We do not receive your full payment card details from Apple.

Data retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing the Service, complying with legal obligations, resolving disputes, and enforcing agreements.

Some app preferences may remain on your device until you delete the app or clear local data.

Your choices

  • You can stop using the Service at any time.
  • You can delete the app to remove locally stored preferences from your device, subject to iOS behavior and backups.
  • You can manage subscriptions through your Apple ID account settings.
  • You can contact us regarding privacy questions using the email listed below.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

Children’s privacy

Luna is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can review and address the issue.

Changes

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date on this page. Your continued use of Luna after an update means you accept the revised policy.

Contact

For privacy questions, contact: luna.app.team@gmail.com